Contact

Here are our FAQs. Perhaps yours is one of them?

 

Our email support is available around the clock at:

[email protected] (für alle Städte)

 

For further questions or concerns, please contact our

Support-Hotline: +49 (0)711-50092134

Monday-Sunday 09:00 – 17:00

 

For media representatives: [email protected]

 

Our Test Stations

Stuttgart – Königsbau (3rd floor)

U Schlossplatz

Königstraße 26, 70173 Stuttgart

 

Opening hours:

Monday-Thursday 09:00 – 19:00
Friday-Saturday 09:00 – 20:00

Stuttgart – Milaneo (1st floor)

Mailänder Platz 7, 70173 Stuttgart

 

Opening hours:

Monday-Thursday 10:00 – 18:00
Friday-Saturday 10:00 – 19:00
Sunday Closed

Stuttgart – Charlottenplatz

Charlottenstraße 4, 70182 Stuttgart

 

Opening hours:

Monday, Wednesday-Saturday 08:00 – 13:00
Tuesday Closed
Sunday 08:00 – 17:00

München – Kapuzinerplatz

Tumblingerstraße 17, 80337 München

 

Opening hours:

Monday, Wednesday-Friday
09:00 – 13:00
14:30 – 19:00
Tuesday 09:00 – 13:00
Saturday Closed
Sunday 10:00 – 16:00

Dortmund – Kaiserstraße

Kaiserstraße 59, 44135 Dortmund

 

Opening hours:

Monday-Friday 08:00 – 19:00
Saturday 10:00 – 18:00
Sunday 10:00 – 16:00

Nürnberg – Lorenzer Platz

Pfarrgasse 9, 90402 Nürnberg

 

Opening hours:

Monday-Saturday 09:00 – 13:00
14:00 – 18:00
Sunday 10:00 – 16:00

Karlsruhe – Hauptbahnhof

Bahnhofplatz 8, 76137 Karlsruhe

 

Opening hours:

Monday, Wednesday-Friday 08:00 – 14:00
15:00 – 19:00
Tuesday Closed
Saturday 09:00 – 14:00
15:00 – 19:00
Sunday Closed

Augsburg – Bopp Passage

Karlstraße 5, 86150 Augsburg

 

Opening hours:

Monday-Saturday 09:00 – 13:30
14:30 – 19:00
Sunday 10:00 – 16:00

Ulm – Hafenbad

From Mon, 20.06.22 our test station in Ulm will be closed. Please feel free to visit us at our stations in Augsburg or Munich, which will still be open for you as usual.

Fürth – Moststraße

From Thu, 30.06.22 our test station in Fürth will be closed. Please feel free to visit us at our station in Nürnberg, which will still be open for you as usual.

Würzburg – Juliuspromenade

From Wed, 29.06.22 our test station in Würzburg will be closed. Please feel free to visit us at our station in Nürnberg, which will still be open for you as usual.

Mannheim – Fressgass

From Tue, 21.06.22 our test station in Mannheim will be closed. Please feel free to visit us at our station in Karlsruhe, which will still be open for you as usual.

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